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Everything people ask before they switch, pricing, branding, migration, deliverability, security and billing. Missing something? Ask us.

What is Atriomail?

Atriomail is a white-label email hosting platform for resellers and agencies. It provides professional, custom-domain email with automatic DNS management, full white-label branding, control-panel and DNS-provider integrations, and a REST API, so you can sell email as your own product.

Who is Atriomail for?

Hosting providers, IT resellers, MSPs, and web or marketing agencies that want to offer business email under their own brand, plus any business that wants professional custom-domain email at a simple per-mailbox price.

How much does it cost?

$1.39 per mailbox per month, with 15 GB included. Extra storage comes in 5 GB blocks at $0.60 each per month, with no upper limit. Domains, aliases and forwarders are free and unlimited, and there are no setup fees. Full details on the pricing page.

Is there a free trial?

Creating an account is free and there's nothing to install. You pay only for the mailboxes and storage blocks you actually create, billed monthly, so trying the platform costs nothing until you provision your first mailbox.

Can I sell email under my own brand?

Yes. White-label branding is included for accounts paying for 50 or more mailboxes. Below that it is $50 a month, with no setup fee. Your clients sign in to the control panel on your own hostname and see your product name and favicon, the help center pages show your logo, and their mail server hostname can be your own. Our team sets up the certificates for your branded hostnames. Some layers stay neutral or show the platform, such as raw message headers, the webmail interior, payment pages, system emails and our live chat window; we tell you exactly which before you launch.

How do I get support?

Through the live chat inside the control panel, which is included with every account. An AI assistant answers first, and people take over during business hours. For anything about your account, generate a one-time support code in the panel and paste it into the chat: it lets the assistant look at your account for that chat, and every change it makes needs your separate yes. On a reseller's hostname, the reseller's clients can use the same chat unless the reseller switches it off; their chats reach our team, not the reseller. You can also write to support@atriomail.com or call +1 (302) 520-3708 during business hours.

How does migration from Google Workspace or Microsoft 365 work?

Built-in IMAPSync moves mailboxes from Gmail, Microsoft 365, Yahoo or any IMAP server. It preserves your folder structure and message dates and shows real-time progress, and bulk migration handles many mailboxes at once. Migration is included at no extra cost, with hands-on help if you want it.

Which DNS providers and control panels are supported?

Atriomail automatically manages DNS across 15 DNS providers, Cloudflare, AWS Route 53, GoDaddy, Namecheap, DigitalOcean, Vercel, Azure DNS, Linode, Hetzner, OVH, Gandi, DNSimple, Vultr, NameSilo and DreamHost, plus the major control panels: cPanel, Plesk, DirectAdmin and ISPConfig.

How do you ensure deliverability?

Every domain is authenticated correctly from the start, SPF, DKIM and DMARC are generated and published for you, and mail is sent on enterprise-grade infrastructure with SSL/TLS encryption. The result is properly authenticated email that inbox providers trust.

How is my account secured?

Panel accounts support two-factor authentication, mail is encrypted in transit with SSL/TLS, spam filtering and antivirus run on every mailbox, and activity logs record changes across your account.

Is there an API and billing integration?

Yes. A full REST API with interactive OpenAPI documentation lets you provision domains, mailboxes, forwarders and more programmatically, and ready-made WHMCS, Blesta and n8n integrations connect Atriomail to your billing and automation stack.

How does billing work?

Usage-based monthly billing with one consolidated, itemized invoice, charged via Stripe (invoicing is available for volume partners). Only administrators are billed for the mailboxes they create, the regular users they assign mailboxes to are not charged. See the Billing & Subscription Terms.

Can my clients use Outlook, Apple Mail or their phone?

Yes. Every mailbox works with any standard mail app over IMAP, POP3 and SMTP, and autodiscover/autoconfig records are published automatically so Outlook, Thunderbird and Apple Mail configure themselves. SOGo webmail is included too.

What happens if I want to leave?

Your mail is yours. IMAP migration works in both directions, so you can move mailboxes out the same way you moved them in. No exit fees, no lock-in, no cancellation penalty, see the Refund Policy for billing specifics.

Do you allow bulk or cold email sending?

No. Atriomail is built for legitimate business mailboxes, not bulk sending. Spam and unsolicited mail are prohibited by the Acceptable Use Policy, that's what keeps the platform's reputation, and every customer's deliverability, high.

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