Included with every paid mailbox

Deleted an email? Bring it back yourself.

Every mailbox on Atriomail is backed up every night, and the last 30 nightly backups are ready to restore from. Pick the mailbox, the day and exactly what should come back: one email, a whole folder or everything. No ticket to open, no restore fee, and nothing in the mailbox is overwritten.

  • โœ“ 30 days of nightly backups
  • โœ“ Emails, folders or everything
  • โœ“ Your clients can do it too
๐Ÿ”’ /admin/restore-emails โ— Live product
Restore emails page, step 3: three deleted emails ticked from the backup of mark@acme-corp.com, with a summary showing they will come back into a new folder
30Nightly backups to choose from
3Ways to restore: emails, folders, everything
$0Restore fee, for you or your clients
4Steps from "it's gone" to "it's back"
Why it matters

The most stressful email ticket, solved by the person who lost the email.

Someone empties the trash, deletes the wrong folder, or a colleague leaves and their mailbox gets cleaned out. That moment decides whether a client trusts your email service. Here is how it usually goes, and how it goes on Atriomail.

Without a self-service restore

  1. Your client discovers the email is gone and writes to you, often in a panic.
  2. You work out which mailbox, which email and which day.
  3. Someone digs through server backups by hand, or asks the upstream provider.
  4. The client waits, and keeps asking for updates.
  5. Sometimes the whole mailbox is rolled back. Sometimes the email is simply gone.

With Atriomail

  1. Your client opens Restore Emails in the control panel.
  2. Picks the mailbox and a day from before the email was deleted.
  3. Searches by sender or subject and ticks what they need.
  4. The emails come back into a new folder. Nothing else changes.
  5. They get an email when it is done. You never got a ticket.
How it works

Four steps. No ticket. No waiting on support.

These are real screenshots of the Restore emails page in the Atriomail control panel, shown with demo mailboxes.

Live product ยท captured November 2026
๐Ÿ”’ /admin/restore-emails โ— Live product
Step 1 of the Restore emails page: a searchable list of mailboxes with their storage use
โœ“ Step 1. Pick the mailbox that lost the emails. Everyone sees only the mailboxes they manage, with a search for long lists.
Your options

Restore exactly what was lost. Nothing more.

A lost email should never mean rolling back a whole mailbox and losing what arrived since. You choose what comes back.

One email, or a hundred

Open the day's backup, search by sender or subject, filter by folder and tick only the emails you need, up to 100 at a time. Emails still in the mailbox are marked, or hidden with one click.

A whole folder

Bring back Inbox, Sent, Invoices or any folder your client made, as it was that day. Pick one folder or several, and see each one's email count and size before you start.

The entire mailbox

Restore everything the mailbox held that day, in all its folders. Emails that are still there come back as a second copy, so nothing that arrived since is lost.

Nothing overwritten

Restored mail lands in a new folder named after the backup day, such as "Restored 2026-11-05". Nothing already in the mailbox is deleted or replaced, so a restore can never make things worse.

Into a colleague's mailbox

When someone leaves, restore their mail into the mailbox of the person taking over, on the same domain. A mailbox on another domain is never offered.

Followed to the end

Past restores updates by itself, and an email arrives when the mail is back, with how many emails were restored and the folder to look in.

For resellers and agencies

Sell "30-day backups" without running a backup system.

Anyone who manages a mailbox in the control panel can restore it, your clients included. With white-label, they do it in the control panel on your own hostname, under your product name. You get a feature to put on your own pricing page, and the "can you get my email back?" ticket stops landing in your inbox.

  • Built into the control panel your clients already use
  • Each client sees only the mailboxes they manage
  • Included in the $1.39 per mailbox you pay: if you charge your clients for backups, you keep all of it
  • No backup software, storage or scripts for you to maintain
Restoring a departed colleague's emails into another mailbox on the same domain
A colleague left? Their mail goes to whoever takes over, on the same domain.
Peace of mind

A restore button is a reason to stay.

Clients rarely think about backups until the day they need one. When that day comes and they get the email back themselves in a few clicks, they remember who sold them their email. It is one of the easiest ways to make your email service feel premium, and it costs you nothing extra.

  • Every mailbox is backed up from its first night
  • The last 30 nightly backups are kept ready
  • A clear history of every restore, for you and your client

See how else we take support off your plate โ†’

Past restores list showing finished restores and the folders the emails went into
Every restore, with how many emails came back and where.
Good to know

The details, in plain words.

  • Backups run once a night. An email that arrived and was deleted on the same day, before that night's backup, is not in any backup.
  • 30 days back. A mailbox created, or moved to your account, more recently offers only the days since then.
  • Up to 100 hand-picked emails per restore. For more, restore the whole folder.
  • Mailboxes up to 5 GB restore from the page. For a bigger one, contact support and we do it for you.
  • Daily limits: 3 restores per mailbox and 10 per account each day.
  • Storage counts. Restored mail uses the mailbox's storage, so pick fewer emails or add storage if it is nearly full.
  • Needs a paid plan in good standing. Restoring pauses while a domain is suspended or under review.
  • Folders with a dot in their name cannot be restored.
  • Restores wait during the nightly backup, from 02:45 to 04:30 UTC, then go ahead on their own.
  • Same domain only. Mail can be restored into another mailbox on the same domain, never into another domain.
FAQ

Questions about restoring email.

Does restoring emails cost extra?

No. Restoring is included with every paid mailbox, which is $1.39 per month with 15 GB of storage. There is no fee per restore, for you or for your clients.

How far back can I restore deleted emails?

Any of the last 30 nightly backups. A mailbox that was created, or moved to your account, more recently offers only the days since then.

Can I restore one email instead of the whole mailbox?

Yes. Open that day's backup, search by sender or subject, and tick only the emails you want, up to 100 at a time. You can also restore one or more folders, or everything the mailbox held that day.

Will a restore overwrite or delete anything in the mailbox?

No. Restored emails arrive in a new folder named after the backup day, for example "Restored 2026-11-05". Nothing already in the mailbox is deleted or overwritten. If you restore everything, emails that are still in the mailbox come back as a second copy.

Can my clients restore their own emails?

Yes. Anyone who manages a mailbox in the Atriomail control panel can restore it, and they see only the mailboxes they manage. With white-label, your clients do it in the control panel on your own hostname, under your product name.

Can I restore emails into a different mailbox?

Yes, into another mailbox on the same domain, for example when a colleague has left and someone else takes over their mail. A mailbox on another domain is never offered, and the page warns you that anyone who can open the destination mailbox will be able to read the restored emails.

Why is an email I deleted today not in any backup?

Backups run once a night. An email that arrived and was deleted on the same day, before that night's backup, was never in a backup, so it cannot be restored.

How do I know the restore worked?

The Past restores tab shows every restore and updates by itself, and Atriomail emails you when the restore is done, with the number of emails restored and the folder to look in.

Give your clients a restore button.

Creating an account is free and needs no card. Each mailbox is $1.39 per month with 15 GB of storage, backed up every night from its first night, and restores are included.